I'm sorry that nobody came along earlier to answer this. When I come to the forum (usually once a day) I see new PM's first, which I answer, then I look at the Emergency section because it's at the top. You've probably already seen my reply there.

You'll note that my phone number is in my signature line for just this reason, to provide immediate assistance. It pretty much has been listed there since 2002 when the forum was created. I don't mind phone calls.
Aloha,
Mark
