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    Posted: September 03 2004 at 10:14pm

Hi,

I've been trying to troubleshoot a problem with the actinic light in one of my AquaSpace lights.  A couple of days after Damon left, I realized that the actinic isn't working.  I have two 4 foot lights.  The left hand light is working fine.  I checked the plugs, and they seem okay.  The metal halide in this light is working fine.  I got the books out that came with them.  I've got a phone # for the company, but it's in Germany.  Keine sprechen zie Deutch.  I think that means I can't speak German.  Cry     Anyway, could it be the ballast?  I paid attn. to Jon's presentation, but didn't think he wanted any troubleshooting questions.  With my luck, it's just unplugged somewhere in an obscure corner (??). 

I looked for an Aquaspace light web site, but only found about 1,000 places that sell their lights.  I tried not to bug you guys.  Help?  I will frag for help!

Renee

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Adam Blundell Quote  Post ReplyReply Direct Link To This Post Posted: September 04 2004 at 6:40am

Renee,

Carl can take care of all your needs.  ALL of them.

Adam

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Weimers Quote  Post ReplyReply Direct Link To This Post Posted: September 04 2004 at 7:54am
 I'll respond the same way Carl did...   SmileEmbarrassedBig smileLOLConfused    You're too funny! 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote tileman Quote  Post ReplyReply Direct Link To This Post Posted: September 04 2004 at 9:25am

I believe the Aquaspcelight is made by Aqua Medic, if so Randy at MSM is a distributor for them and he could help you out. Give them a call they should be happy to help you. If that doesnt work then I can get the # for their main distributor in Loveland Co. Just let me know.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Weimers Quote  Post ReplyReply Direct Link To This Post Posted: September 04 2004 at 12:58pm
I bought them at Birdworld, so I figured I would ask them first.  They say I should take the actinic bulbs out of the working light, and swap them into the non-working one.  That should tell me if the actinic bulbs are burned out.  Does that sound feasible?  They said I just pull the glass of the surface to get to the end caps.  True story?  I've never taken them apart before. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote reptoreef Quote  Post ReplyReply Direct Link To This Post Posted: September 04 2004 at 1:03pm
Shane H is fluent in German, if that helps.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote TriggerHappy Quote  Post ReplyReply Direct Link To This Post Posted: September 04 2004 at 1:21pm
Adam...you are bbbbbbbbbbaaaaaaaaaaaaaaaadddddddddddddd!

Renee...the advice they gave you is very feasible, but I have no clue on the disassembly.  I would trust them though.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Weimers Quote  Post ReplyReply Direct Link To This Post Posted: September 04 2004 at 1:28pm

A bit naughty, isn't he?   

(Okay, now imagine me saying that with a British accent.) 

The girl made it sound like a piece of cake.  With me on a ladder 6 feet up there... blech.  I'll get this sorted, though.  Fixed up my calcium reactor today, thanks to Eric !

 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote TriggerHappy Quote  Post ReplyReply Direct Link To This Post Posted: September 04 2004 at 1:37pm
Now that's funny! (British accent)

I forgot that you get nose bleeds getting into your tank!  Sorry!

When did you talk to Eric?  I left him a message yesterday and he has yet to return my call! 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Weimers Quote  Post ReplyReply Direct Link To This Post Posted: September 04 2004 at 1:43pm
Just about 45 minutes ago.  My line was blocked, and he helped me figure out what the problem was & how to fix it - over the phone.  Call him!  Big smileBig smile
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TriggerHappy Quote  Post ReplyReply Direct Link To This Post Posted: September 04 2004 at 1:53pm
I will, thanks!  Also, best of luck with your light.

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Thanks, Bill !
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Aquarium Creations Quote  Post ReplyReply Direct Link To This Post Posted: September 04 2004 at 2:40pm
No problem Renee glad i could help if you still have problems with your lights bring them to me ill fix them...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TriggerHappy Quote  Post ReplyReply Direct Link To This Post Posted: September 04 2004 at 2:42pm
Thank you, Renee!  I did get ahold of Eric...Thanks Eric!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Weimers Quote  Post ReplyReply Direct Link To This Post Posted: September 06 2004 at 7:27pm

Swapped the bulbs out, and it wasn't a burned out bulb.  The bulbs work great in the other light, but won't work in this one.  Ballast problem, do you suppose?

Anybody know of a way that I can find out how long their warranty lasts?  I have all the stuff & the receipt dated 15 November 03, but I don't see anything about a warranty.  I wish they had a web site.



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Post Options Post Options   Thanks (0) Thanks(0)   Quote jfinch Quote  Post ReplyReply Direct Link To This Post Posted: September 07 2004 at 8:00am

It could be a ballast problem, loose wire or burned up starter (if used).  I wish you didn't live so blasted far away... it's really not too difficult to troubleshoot and fix if you have a multimeter and amp meter.

Here's aquamedics info:

Aqua Medic Inc
546 S.E 8th St
Unit B-4
Loveland, CO 80537

Phone 970 461 0023
Fax 970 461 5879
Email [email protected]

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Weimers Quote  Post ReplyReply Direct Link To This Post Posted: September 07 2004 at 5:08pm

Thanks!!!  I wrote them an e-mail and called. 

Jon, I know I have an amp meter.  It's yellow with a red and a black tester prong looking thingie, right?  I'll look up a multimeter online, because I'm sure there is one in the garage.  If I can find them, can I give you a call?

Renee

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Adam Blundell Quote  Post ReplyReply Direct Link To This Post Posted: September 07 2004 at 5:31pm
Originally posted by Weimers Weimers wrote:

Jon...  can I give you a call?

Renee

I'm sure Jon doesn't mind, but Carl might.

Adam 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Weimers Quote  Post ReplyReply Direct Link To This Post Posted: September 07 2004 at 5:43pm
Adam, are you trying to get me into trouble with Carl?  If he wasn't so busy, he would wonder what I said at dinner.   LOLLOL  
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