be warned dont shop at aquatic dreams

For those of you complaining about Ben he no longer works there just so you know. On the other hand though all of us know that saltwater is an at your own risk hobby there are very few stores that offer any kind of a guarantee we all agree it sucks you lost the fish but as many of us have said we have all been there it is part of the hobby. Live and learn wipe your tears and move on.

Edited by LaRue - July 22 2014 at 8:55pm

Post a pic of your tank please.

You know who the victim is here? The fish. 

I've lost fish in the past it's not like I don't understand the risk/expense of the hobby. In fact I've lost an entire tank before because one of my kids crawled on top of it and knocked it over. I don't believe I'm being Petty just informative on the policies of a local store so that others can perhaps make more informed decisions about who they pay their patronage to.

We appreciate you telling us your side, our side is Aquatic Dreams rocks! Along with all the other LFS they all have their pros and cons... and a warranty is not why I buy a fish from any store. Its because I want the fish now. If I want a warranty I would order from liveaquaria

Talk with Ryan, he has said its not the retail side that keeps him in business. A few places have shut down retail side and only do maintence since thats where the money is. I am thankful we do have so many LFS here

I would love nothing more than to walk away a satisfied customer and say I misspoke.

Exactly what will make you a satisfied customer?  Your money back?  Them telling you that the fish was a lemon?

Ok ggs since you know the whole conversation please share.

Edited by maximnick - July 22 2014 at 10:14pm

I'm not trolling anyone just responding.

maximnick wrote: Exactly we live in America and consumers can vote with their dollars. I have already made my decision not to ever shop there again. The store cam have whatever policy/service/guarantee they want. I'm just making my experience known and other consumers can choose to do what they wish atleast this way they can be a little more informed of the risk and choose to vote with their dollars however they choose.

Thanks for your opinion. I shop there a lot and I also hit the other stores too, but my mainstay has been Aquatic Dreams. I've never had a bad experience there. I'm sorry you have had one. Like you say we vote with our dollars and Aquatic Dreams has had several thousand of my votes. They know my name when I come in. I'm sure, unless I have an experience to convince me otherwise, they'll have thousands more of my votes.

I appreciate you sharing, but it might have come across better if you had just told your side of the story without encouraging others to boycott them.

Thanks for letting us know about your experience. Not every customer goes away happy, but as you say, we vote with the money we use to support those who support us. Aquatic Dreams has been very good to me and they have been VERY generous to the club that runs this forum.

Fat

Edited by Fatman - July 22 2014 at 10:36pm