Hey, I love water chemisty !
Tell us what additives, other then B-ionic, you've dosed into the tank. How old is the tank?
The results from the alk testing determine how much b-ionic you should be using. How much "Joe in Bountiful" uses on his tank doesn't have any bearing on how much you should be using.
Double check the kit... I've never seen "zero" alkalinity before.